Process + Ordering

Process + Ordering

Have a look at our  file set-up instructions and design tips. 
If you would like to utilize our design set-up services, proceed to step II.

Each project begins with a personalized quote. 
Reach out and tell us about your project by submitting the form below along with your design files. We'll be in touch shortly.

We'll answer any questions you may have and nail down the specifics of your project.
Then we'll send over an estimate. If you like what you see, you'll sign off for the project to begin and submit your deposit. 

We'll take great care in creating your project and will keep you posted on progress.
When it is complete, we'll notify you for pick up and you'll submit your final payment. 

Frequently Asked Questions

What is your turnaround time?
Our standard turnaround time is 7 -14 business days from deposit. Turnaround time is subject to change due to the studio production schedule and/or complexity of a project. Projects that require a deadline of less than one week may be subject to a rush fee. An estimated timeline and estimated completion date will be included in your estimate. 

What is your payment process?
Projects totaling under $250 must be fully paid in advance. Projects totaling over $250 require a non-refundable 50% deposit to begin. Final payment of the remaining balance is due upon project completion, and before time of shipment. Taxes and shipping costs are not included in estimates. Estimates are valid for 30 days. We accept all major credit cards.

How do I set up my design files?
Please refer to our Design File Setup Instructions

What materials can you work with?
Please refer to our Material Resource Guide for a comprehensive list of materials we work with.